Put AI to work where it moves the needle.
Smort turns AI strategy into production-grade systems — RAG, autonomous agents, and intelligent automation — delivered end-to-end and governed to ISO/IEC 42001.
The clouds & platforms we build on
What We Do
Three ways we help organizations turn artificial intelligence into a competitive advantage.
AI Strategy & Consulting
We identify high-impact AI opportunities and build a roadmap for adoption — from readiness assessments to implementation planning — guiding you through successful AI transformation.
AI Agents & Assistants
We design and deploy autonomous AI agents that execute tasks, interact with your systems and support teams — across customer support, internal workflows, research, reporting and operations.
AI Automation & Integration
We integrate AI into your existing stack to automate processes, analyze data and improve efficiency — connecting with your CRMs, databases, internal tools and APIs.
Why Work With Smort?
Deep AI Expertise
Led by a PhD in Machine Learning & AI, we combine experience in LLMs, AI agents, data engineering and cloud architecture.
Tailored Solutions
Every organization is unique. We design AI systems tailored to your workflows, data and goals — never off-the-shelf.
End-to-End AI Delivery
From strategy and prototyping to deployment, governance and continuous optimization — we own the full lifecycle.
Real Problems. Real AI Outcomes.
Every engagement is grounded in production-shaped engineering. Here is the kind of problem we solve — and what we deliver.
Answers, not links, across millions of documents
The problem: A multinational's knowledge was scattered across SharePoint, Confluence, Jira, GitHub and PDF stores. Employees couldn't find authoritative answers — keyword search returned links, not answers.
What we deliver: A production RAG platform with hybrid retrieval (BM25 + vector), inline citations, faithfulness-gated evaluation and full observability — so staff get sourced, trustworthy answers in seconds.
Autonomous triage — with a human in the loop
The problem: An operations team wanted to automate first-line triage of payment disputes, payout failures and lockouts, but couldn't let an open-ended agent take irreversible actions like refunds or escalations without oversight.
What we deliver: Reliable agents modelled as explicit state machines — plan, human-approval gate, act, synthesise — making automation deterministic, resumable and auditable, with a checkpoint on every irreversible step.
Find the right people, not just the right documents
The problem: When teammates start in a new area, the hardest question is who and what already exists — knowledge trapped in people’s heads, old projects and scattered docs. Flat search returns documents, not the person to talk to.
What we deliver: A GraphRAG-lite platform where embeddings seed the search and a knowledge graph expands it to experts, projects and docs — multi-hop discovery that flat retrieval simply can’t do.
Stop hot leads from going cold
The problem: A B2B team was drowning in inbound leads. Reps burned time on tyre-kickers while genuinely hot accounts went cold, with no consistent way to score, nurture or route leads — and no funnel visibility.
What we deliver: A funnel agent that scores, qualifies, nurtures and hands hot leads to sales — using transparent, tunable scoring that revenue ops can see and control, instead of a black-box classifier.
Incident response by a team of AI agents
The problem: Troubleshooting modern systems means gathering signal from Kubernetes, microservices, databases, CI/CD and cloud infra all at once — slow, manual, and error-prone under pressure.
What we deliver: A Kubernetes-native AIOps platform where specialised agents investigate an incident, propose a rollback and remediate after human approval — driven by a custom CRD and Operator through GitOps.
Prove your AI is responsible and auditable
The problem: Boards, regulators and customers increasingly demand evidence that AI systems are safe, accountable and well-governed across their full lifecycle — not just performant.
What we deliver: An ISO/IEC 42001 AI Management System: risk and impact assessments, Annex A controls, and a pragmatic roadmap that takes an organisation from zero to a certifiable, continually-improving AIMS.
Our Work & Expertise
We don't just advise — we build. Explore the production-shaped reference architectures, engineering portfolio, and AI governance practice that back every engagement.
Ready to build your AI advantage?
Tell us about your challenge — we'll show you what practical AI can do for your business.